We know that the law is always changing and so we make sure that we keep the questions and answers up to date. Furthermore, we also accept that even we can get it wrong sometimes. This is why we actively seek feedback from all our users. Each time the answer to a question is displayed a "Don't Agree" button appears on the screen. Clicking on this button tells you how to contact Advance Training to discuss the question and answer. If we agree with your observations then we change the question on our master database. Within a month, all other registered users who are on the internet will have the change on their computer!
This process is made as easy as possible. By default your Kit is set up so that once a month it connects in to our website, downloads the monthly update and installs it onto your computer. Any questions which have changed in the last month will then be changed on your computer keeping you as up to date as possible.
In the months of February, May, August and November the update also includes our Law Update - an electronic newsletter which provides greater detail about these changes.
For people who are not on the internet we can send out CDs once a quarter (in the same months as the Law Update is published) for a one-off charge of £20.
On a day-to-day basis we can deal with queries regarding any of our questions either by telephone or by e-mail.
This page is accessed from a number of areas with the site. To return to the correct page simply click on the Back button on your browser. Alternatively click on the relevant button on the navigation bar on the left to return to the home page.
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